Showing posts with label Paul Bulcke. Show all posts
Showing posts with label Paul Bulcke. Show all posts

Wednesday, June 22, 2011

Paul Bulcke and Frits Van Dijk visit Nestle Philippines

"Bank chief charged by employees, officers"
by Emil Jurado
Published 22 June 2011, TO THE POINT, Manila Standard Today
(Original article available online here)


"***
One hundred years of operations here in the Philippines is truly a milestone for Nestlé Philippines Inc., the subsidiary of the Swiss-based world fs largest food and nutrition conglomerate.

In a month-long run-up to its anniversary, NPI ran several heartwarming institutional and product commercials on television and radio, all aimed at reminding the public of the value and significance of its long presence in the Philippines. High-profile corporate social responsibility projects were also set into motion.

Unfortunately for NPI and its special guests for the anniversary celebrations who have come to the Philippines from Nestlé fs head office in Switzerland \chief executive Paul Buicke and executive vice president Frits Van Dijk \some serious and long pending issues may serve as party poopers.

These issues, for sure, won ft be on the program fare, but will or should come out during business discussions between the local and foreign Nestlé executives.

To start off, there is the labor issue in NPI fs Cabuyao, Laguna plant that has been festering for almost 10 years and has been blamed for the deaths of a number of strikers. Despite a Supreme Court ruling handed down in 2006 that ordered NPI to hire back the strikers and start negotiations, the company has stood firm, in defiance of the order.

There, too, are the cases filed against NPI by some of its distributors, who cited Nestlé fs policies and practices that have severely affected their operations, to the point that a number of them have closed shop.

Unfortunately for Nestlé and other multinational companies, the noise created by those cases versus NPI has reached the ears of legislators in both chambers of Congress, who have found extra cause to pursue an Anti-Trust measure that will precisely address the so-called bullying tactics of giant multinationals like NPI.

The two visiting executives of Nestlé probably went sleepless after NPI fs 100th anniversary festivities, and its wouldn ft have been due to downing several cups of their favorite brand of coffee."

Nestle CEO visits Philippines

Nestlé CEO’s Philippine visit may help resolve distributor woes

Published 18 June 2011 in Metrofile, The Daily Tribune
(Original article available online here)

"The visit to the Philippines of Nestlé global CEO Paul Bulcke could help resolve the controversy concerning the alleged anti-trust practices being committed by Nestle Philippines Inc. (NPI) against its local Filipino distributors. Bulcke is arriving in Manila today, June 16, to take part in NPI’s ongoing centennial celebration which is being observed, with the theme “Kasambuhay, Habambuhay (Companion in Life, for Life)”. NPI’s Filipino distributors are hoping that Bulcke’s Manila sojourn could provide the spark for the resolution of the continuing disputes between the two sides that have led to the filing of charges in court against the Swiss-based multinational. 

Bulcke, a Belgian businessman appointed global CEO in 2007, has described Nestlé under his tenure as ‘une force tranquille’ which translates to “calm strength.” In this regard, anti-trust lobbyist and lawyer Lorna Kapunan expressed hopes that this tranquility covers not only the running of the head office in Switzerland, but its operations in the Philippines as well. Kapunan is the legal counsel of two of the local distributors that have filed complaints against NPI in the local courts and in the Department of Trade and Industry.

“Seeing as how disorganized NPI has responded to the cases we have filed against them, one can only hope that Bulcke’s presence will not only resolve the concerns raised by my clients, but will also realign the company to the head office’s standards on fair trade and competition,” Kapunan said. “After all, being the top executive of Nestlé, Mr. Bulcke should know their Code of Business Conduct by heart. Specifically, he should examine whether the Nestlé Philippines complies with Section 7 of this Code, which clearly states that commercial policy and prices will be set independently and will never be agreed, formally or informally, with competitors or other non-related parties, whether directly or indirectly.” 

On the other hand, NPI Chairman and CEO John Miller stated that the company’s ongoing celebrations are meant to affirm the Filipino’s love for family, in that “Nestlé products have become very much a part of the Filipino families’ way of life.” NPI ranks among the top 3 subsidiaries in the region comprising of Asia, Oceania, and Africa, and is ranked number one among the Asean countries. "

Cease and Desist Order against Nestle


CDO on Nestle; PNoy antics sunk

by Willie S. Baun
Published online on 22 June 2011, STREETLIGHTS, Journal Online, People's Journal
(Original article available here)

"xxx

One caveat to heed

“Woe unto hypocrites,” is a warning that a global baby food chain should hopefully won’t ever ignore again. It’s courtesy of this corner’s regular kibitzer Jose from the files of the Advertising Standard Council. 

ASC recently issued a Cease and Desist Order (CDO) to Nestle Philippines for its Nido 3+ ad featuring endorser Presidential sister Kris Aquino and her son Baby James.

In the litigated  Nido 3+ television commercial, a competitor was alluded to on the issue of sugar levels to inform the public that Nestle’s baby formula has more milk and less sugar, while its rival has the opposite, i.e., less milk, more sugar. But the strategy boomeranged. 

It was, however, cited before the ASC that Nestle used a misleading and inaccurate claim to sway consumers that Nido+ has less sugar by trumpeting the equation “less carbohydrates = less sugar.” 

ASC was told that apparently, Nestle means Sucrose when they say sugar, which encompasses glucose, lactose, carbohydrates, moreover, include polyols and poly-saccharides. Obviously, carbohydrates levels do not have one-is-to-one ratio with Sucrose in milk since in the formulation, there are other sources of sugar and carbohydrates. 

Additionally, Nestle purportedly advanced the false claim that Nido+ has the lowest carbohydrates content among 3+ milks, implying by transitivity that it has the lowest sugar level (if less carbohydrates = less sugar, and Nido 3+ has the lowest carbohydrates, therefore, Nido3+ has the lowest sugar.) 

The claim that Nido3+ has the lowest carbo content among 3+ milks actually meant, however, it has lowest sucrose content, not sugar. But if you add total sugars in the formulation, it turns out that Nido+ has 15 percent more sugar than its competitor. 

The Nestle gambit bombed. The ASC for good reason for the CDO issuance and has directed media outfits to stop airing the Nido+ ads. 

As the CDO rings the alarm “Woe unto Hypocrites,” I can’t help thinking how Churchill would have detested using sugar to mean sucrose and vice versa so loosely. The sin he called“terminological inexactidude” has remained unforgiveable."

Thursday, June 16, 2011

Atty. Lorna Kapunan talks to Karen Davila on anti-trust - HEADSTART, ABS CBN News Channel

Image from Karen Davila here.

16 June 2011 - Atty. Lorna Kapunan was a guest this morning at ANC Headstart, hosted by Karen Davila.   Atty. Kapunan talked about the need for a comprehensive anti-trust bill and how large companies and foreign multinationals such as Nestle Philippines, Inc. continue to get away with possible anti-trust violations because of the lack of a regulatory body with teeth.

The show "Get a 'Headstart' with Karen Davila" is a daily news program which airs live every 8:00 am at the ABS-CBN News Channel (ANC) (Skycable Channel 27).

ANCALERTS Twitter updates - Kapunan on anti-trust

Twitter updates from ABS-CBN News Channel / ANCALERTS.
 

ANCALERTS: Kapunan: An anti-trust law will control unfair pricing, protect small & medium firms

5 hours 22 min ago
ANCALERTS: Kapunan: An anti-trust law will control unfair pricing, protect small & medium firms

ANCALERTS: Kapunan: There's no gov't agency that monitors pricing. Some argue that pricing is a function of the open market but that is not so.

5 hours 28 min ago
ANCALERTS: Kapunan: There's no gov't agency that monitors pricing. Some argue that pricing is a function of the open market but that is not so.

ANCALERTS: Kapunan on PLDT-Sun merger: What makes it dangerous is 'cartelization'. They may appear as competitors but it is open to price manipulation.

5 hours 30 min ago
ANCALERTS: Kapunan on PLDT-Sun merger: What makes it dangerous is 'cartelization'. They may appear as competitors but it is open to price manipulation.

ANCALERTS: Kapunan: An anti-trust law crucial because 95% of businesses here are SMEs that the anti-trust bill seek to protect

5 hours 33 min ago
ANCALERTS: Kapunan: An anti-trust law crucial because 95% of businesses here are SMEs that the anti-trust bill seek to protect

ANCALERTS: Kapunan: There's no anti-trust code in the country. What we have are separate legislation in separate laws. That's why it's easy to violate.

5 hours 34 min ago
ANCALERTS: Kapunan: There's no anti-trust code in the country. What we have are separate legislation in separate laws. That's why it's easy to violate.

ANCALERTS: Now on ANC: RT @Karen_DaviLa: Atty. Lorna Kapunan talks about need for "Anti-Trust Code" in Philippines http://j.mp/kLt54o

5 hours 35 min ago
ANCALERTS: Now on ANC: RT @Karen_DaviLa: Atty. Lorna Kapunan talks about need for "Anti-Trust Code" in Philippines http://j.mp/kLt54o
  
Source: http://www.abs-cbnnews.com/aggregator/sources/22?page=2

100th birthday for Nestlé Philippines

Nestlé Philippines' 100th birthday
by Ducky Paredes
Published 16 June 2011 in MALAYA, Business Insight
(Original article available online here)

"IN commemoration of Nestlé Philippines’ 100th year anniversary, the local subsidiary of the world’s largest food and nutrition company will have two very special visitors -- Paul Bulcke, Nestlé S.A. Chief Executive Officer, and Frits Van Dijk, Nestlé S.A Executive Vice President and Zone Director for Asia, Oceania, Africa, and the Middle East -- for a couple of days in order to make Nestlé’s milestone year even more significant. 

Surely, their presence here will boost the morale of well-meaning Nestlé Philippines (NPI) employees — after all, how many times do the highest-ranking executives of a top-50 global corporation visit the country? The company has invested greatly in its centennial celebration, (including a tri-media and online advertising campaign and various CSR initiatives). The arrival of Bulcke and Van Dijk is therefore envisioned to be the shining star among a long list of activities. 

While goodwill creation may be the primary reason for the visit, my NPI source hints that it is also an information gathering activity. Pardon the coffee-inspired pun, but their trip may also serve a "3-in-1" purpose that will ultimately help Nestlé S.A. decide on whether they will intervene in certain issues that have served as a self-created plague destroying the Nestlé’s Philippine office. 

The first chore for the two Nestlé bigwigs is to examine the unresolved labor issue in their Cabuyao plant. Nine years has passed since more than 600 plant employees went on strike to enforce their right to negotiate their retirement benefits, and this labor-management conflict has drawn the attention of local and international media, human rights advocates, and cause-oriented groups.

The Cabuyao issue is particularly volatile. Very much contrary to the good image that Nestlé promotes for itself, this issue has resulted in 23 strike deaths, including those of union leader Meliton Roxas and the man who replaced him, Diosdado Fortuna. Roxas was killed right in front of the picket line in the middle of a protest, while Fortuna was killed on his way home. Without pointing any fingers, any outside observer would have to conclude that their and the 21 other killings could well have been strike-related.

There are also unresolved legal issues. While our Supreme Court has handed down repeated rulings in favor of the workers, NPI has chosen to simply ignore the Court. Last 2006, in fact, the Court explicitly ordered Nestlé management to call back its workers and initiate formal negotiations. Five years later, NPI has done nothing – NPI has not called back the workers; nor has it resumed formal talks.

Another item supposedly on the Nestlé S.A. agenda is the propensity of NPI’s top management to get themselves into legal trouble. At present, a number of their top executives – John Miller, Shahab Bachani, and Nandu Nandkishore – are facing perjury charges in Regional Trial Courts in both Quezon City and Makati. Miller happens to be the present Chief Executive Officer of Nestlé Philippines. One has to wonder how that looks as far as Nestlé S.A. is concerned.

Moreover, NPI’s legal entanglements do not end with their executives. The Philippines’ largest bank, Banco de Oro, is suing the company for false and deceptive testimony. While lawsuits may be a normal part of doing business when one is the size of Nestlé Philippines, to have the country’s biggest financial institution suing you for lying has to be an entirely different reality.

Finally, another issue that Bulcke and Van Dijk are reportedly monitoring is the possibility of a comprehensive Anti-Trust Bill finally being passed into law. Being alluded to many times as the poster boy for corporate bullying and exemplifying a tyrannical multinational, the spotlight would be right at NPI if ever this legislation pushes through. Even now, a number of their bankrupt distributors have gone to the Department of Trade and Industry (DTI) with complaints of predatory pricing and lack of corporate ethics complaints against NPI. 

The anti-trust issue has gained a lot of legislative momentum and with the diatribes of anti-trust advocate Lorna Kapunan, among the lawyers of anti-NPI clients, the movement towards an anti-trust Law is gaining even more ground. Considering the number of pressing matters that Bulcke and Van Dijk have to attend to, I sure hope they drank a lot of coffee and ate their cereal. They’re going to need Olympic energy to tackle the mess that Nestlé Philippines has made of what Nestlé S.A. means to Filipinos."

Wednesday, April 13, 2011

EQ Nestle poll

"NESTLE CENTENNIAL In The Philippines: Is It Worth Celebrating?"
by The EQualizer Post, 10 April 2011
(Original and full article here).

Nestle is a trade and distributor bully in the Philippines.




33.45%
Milk powders produced in China by Nestlé contained traces of melamine.




17.75%
Nestle attracts global criticism for its infant-formula marketing policies, especially those conducted in developing countries.




11.6%
Nestle has been criticized for outsourcing and price-fixing.




9.56%
The world's leading nutrition, health and wellness company.




9.22%
Manufacturer of quality baby food, coffee, dairy products, breakfast cereals, confectionery, bottled water, ice cream, pet foods, more...




7.85%
Members of Nestlé Management at all levels are professional.




5.8%
Nestlé is conscious of its social responsibility, which is inherent in its long-term orientation.




4.78%

Source: The EQualizer Post

Monday, April 11, 2011

Anti-trust bills gain momentum

Excerpt from ANGEL THOUGHTS column by DeeDee M. Siytangco, Manila Bulletin, 11 April 2011.
(Original and full article hit the stands on 10 April 2011, and is available online here).

"Given this, in light of recent headlines, anti-trust supporters have been handed the perfect opportunity to promote their cause. As a concept, anti-trust has been discussed and debated in the Philippines for years, going back to the Marcos era when monopolies were rampant.

In 2008, Senate President Juan Ponce Enrile already proposed Senate Bill 123, otherwise known as the anti-trust act, but to date, nothing concrete has come out of it. We don’t have an anti-trust law that will prevent “pacman-type tycoons” gobbling up business in all sectors – telecoms, infrastructure, medical centers, media, among others. In Asia, we are only one of two countries without this law!

It’s only now that we are beginning to realize how this anti-trust thing can actually affect our livelihoods, job securities, income opportunities, and even our ability to make text messages and calls on our cellphones free of charge!

Lately, a number of giant corporations have been under the anti-trust spotlight, and the discussions have finally been brought to a level that the man-on-the-street can relate to."

Thursday, March 17, 2011

Parts 1 and 2: Is Nestle guilty of predatory pricing

"Is Nestle guilty of predatory pricing" - Complete Series
Part 1 of the article by Jose Pablo Salud, published in Business Mirror/Philippines Graphic appears here.
Complete parts 1 and 2 appear below, by Jose Pablo Salud (original article available online here).

"Nestlé Philippines, a subsidiary of the world’s largest food conglomerate Nestlé International (2008 net profit: US$16 billion), is facing charges of alleged predatory pricing before the Department of Trade and Industry (DTI).

Locking horns with Nestlé Philippines are its own distributors—Service Edge Distribution Inc. (SEDI) and FDI Forefront II Trading. Both alleged that the multinational corporation “caused them to incur P300 million in losses because of the strict controls and aggressive sales targets of Nestlé.”

According to Atty. Lorna Kapunan, legal counsel for the respondents: “The complaint alleged that the pricing policies of Nestlé constituted predatory pricing because Nestlé was selling its products at a very low price, intending to drive competitors out of the market or create a barrier of entry for potential new competitors.”

Predatory pricing
Predatory pricing, by definition, should not be confused with normal price competition. In a nutshell, predatory pricing is the slicing down of prices to levels way below competitive standards for the mere intention of cutting down competitors.

The practice of vertical price restraint pertains to the agreement between manufacturer and distributor on the setting of minimum price levels at which the product can be sold in the market.

Purportedly, Nestlé Philippines denied the allegations in the complaint, claiming that “the individual respondents did not do anything wrong; that the FDI issue is closed because of the quit claim; and that SEDI’s distribution agreement has been received,” according to the distributor’s counsel.

As such, following the legal technicalities that ensued, Nestlé argued in its Motion to Dismiss that “the DTI has no jurisdiction over the case because it is merely a civil suit masquerading as a regulatory case to escape the payment of filing fees.”

Furthermore, Nestlé insisted that respondents had failed to solidify a case of predatory pricing by “failing to hurdle the two-pronged test in the US case of Brooke vs. Brown.”

“We filed our Oppositions on the two Motions, arguing that the grounds cited in the Motions to Dismiss are best threshed-out in the trial on the merits and that the hearing officer only followed its mandate to arrive at a just resolution of the case in a speedy and expeditious manner,” counsel for the respondents said.

The hearing officer thereafter issued an Order requiring the Bureau of Trade Regulation and Consumer Protection (BTRCP) of the DTI to see if there is “probable cause” to file a formal charge against Nestlé.

“We filed a Manifestation stating that a formal charge is to enforce the administrative liability and not criminal liability as implied by the term ‘probable cause,’” counsel for the respondents explained. “We also informed the DTI that we have filed a criminal case in Quezon City to enforce the criminal liability of Nestlé.”

Also last year, following an independent investigation of the case at hand, one of the country’s largest banks—Banco de Oro (BDO)—hauled Nestlé Philippines in a P170-million legal debacle.

Business model
Kapunan said that Nestlé Philippines follows the typical Fast Moving Consumer Goods (FMCG) distribution flowchart, wherein distributors purchase bulk amounts of Nestlé products and re-sell them to retailers with a small profit margin.

Re-orders and re-stocking, which siphon huge amounts of capital from distributors, are done periodically, depending on how fast a distributor can resell the goods.

Nestlé, for its part, promised support for its distributors through marketing, promotional and advertising efforts, and assurances of reasonable income.

A regional or area manager’s performance and compensation benefits are wholly tied in with how much his or her distributors purchase from the company.

Nestlé’s distributorship business model, however, were reportedly all good only on paper; in practice, Nestlé allegedly reneged on the promised support to its distributors, forcing the latter to spend more on such efforts to meet aggressive sales targets.

Bearing the weight
According to Kapunan, the practice of vertical price restraint weighed down retailers and distributors for no less obvious reasons: Spending more in order to market and sell the goods purchased from manufacturers.

Apparently, competitive or even low prices are not sufficient to convince the market to purchase their goods, hence the need to boost sales by adding promotional and demonstration efforts. The cost of such efforts, which multinational manufacturers feel are vital to the whole thrust of marketing and selling the products, are now passed on to the retailer who needs to dispatch the products more creatively and vigorously in order to reach cutthroat sales targets.

Kapunan explained: “The most obvious disadvantage of vertical price restraint is to the small- and medium-scale entrepreneur, who in the Philippines typically acts as a retailer and/or distributor for large multinational manufacturing or production firms like Nestlé. Nestlé’s current distributorship agreement, for instance, does not take into account all relevant costs associated with distribution of its products. The costs are borne by the distributors, with lackluster or merely initial support on the part of Nestlé in terms of marketing or promotional work.”

Kapunan adds: “Such practice of making the Filipino small- and medium-scale entrepreneurs suffer the costs of distribution, and without considering such costs in driving down or setting prices, is a potential threat to the greater market as it results in productive inefficiency. Productive inefficiency results by incurring higher production costs as there are no competitive forces to reduce costs to the lowest possible level.”

She said that such underhanded practices reduce the Filipino entrepreneur into what can be deemed as a losing proposition, bearing the brunt and cost of fixed pricing as demanded by the multinational manufacturer. It also poses a serious threat to competitors.

The end game, so to speak, is for conglomerates like Nestlé to sell its products at its desired price, sans the intention of backstopping any or all additional costs incurred by its distributors through the latter’s promotional efforts to boost sales and meet target quotas.

What is worse, is that vertical price restraints every so often force the small- and medium-scale entrepreneur to arrive at certain compromises if only to make ends meet or bring in some semblance of profit.

Illegal under Swiss law
What is disturbing in all this, according to Atty. Kapunan, is that such practices by Nestlé, if set in train in Switzerland, its home country, is considered a threat to competition under Swiss law (Article 5 [1 and 4] of the Swiss Competition Act), thus making it illegal.

“(1) Agreements, which substantially restrict competition on a market for good services and which are not justified by economic efficiency, as well as agreements which prevent competition on a market for goods and services, are illegal… (4) Agreements between enterprises on different market levels regarding fixed or minimum prices… are deemed to prevent competition.”

With the Swiss government’s Revised Notice on Competition Law Treatment of Vertical Restraints, revised in July 2007, it is clear that under Swiss law, the practice of vertical price restraint or even the mere restriction of inter-brand competition in a distribution system triggers an irrefutable “presumption that competition has been eliminated, and may result in a fine in an amount equal to a maximum of ten percent (10%) of the company’s turnover during the past three (3) business years.”

In the United States, vertical price restraint agreements are not illegal per se, so long as in the practice of it all relevant economic factors and effects are taken into account. This is called the Rule of Reason. Without considering the so-called Rule of Reason, “every contract, combination in the form of trust or otherwise, or conspiracy, in restraint of trade or commerce among several states, or with foreign nations, is declared to be illegal.” (15 U.S.C. § 1).

Anti-trust in PHL law
In Philippine law, however, such penalties or policy framework are non-existent, hence unable to address economically inefficient agreements between manufacturer and distributor.

A thorough browse of the anti-trust provisions in the 1987 Philippine Constitution reveals that State must “regulate or prohibit, for the sake of public interest, monopolies, combinations in restraint of trade, and other unfair competition practices, and to protect Filipino enterprises against unfair foreign competition and trade practices.” (Article XII Sections 1 and 19).

Clearly noticeable in these provisions are the lack of specific definitions between competition and unfair competition, as well as penalties due to the lack of actual cases to which the courts can apply the said law. That such laws warrant jurisprudence in the exercise of the Rule of Reason presents a problem as to the test and sufficiency of the legal doctrine.

Face the music
It is clear that moral issues have to be considered in the practice of vertical price restraint in order for Filipino entrepreneurs to stand on equal footing with titan conglomerates like Nestlé.

It may not be illegal, per se, in the Philippines, but agreements between manufacturer and partner-distributors should nonetheless guarantee support from multinational manufacturers and a fair return to their Filipino partners. Recovering capital or the hope for a return on investments is a fundamental business paradigm even Nestlé presumably understands.

The country must look into ways whereby it can crank up judicial and legislative frameworks as to distributorship agreements between Filipino entrepreneurs and multinational giants like Nestlé. A nation that prides itself in business process outsourcing has no choice but to look into the relevance of policies and laws that deal with predatory pricing.

While granting that the business community is a tightly welded cauldron of secrets, every so often these secrets find a way out to nudge an unsuspecting public—through hairline cracks on the seams, or in this case, an alleged business practice gone awry. Walls have eyes and ears, needless to say, and little can be said about scandals in this country, save the fact that in most cases, the public will find out—sooner or later. G"

Monday, March 14, 2011

The most controversial company in the Philippines?

"NESTLE PHILIPPINES: The Most Controversial Company In The Philippines?"
Originally published in the EQ Post on 11 March 2011 here.


"John Miller, Nestle Philippines CEO, is a spin doctor. He spins in unusual directions. He tells his employees in Nestle Philippines that it's in their best interest to communicate honestly. He persuades them to listen more, to tell the truth, to take responsibility for their actions, and to treat customers with respect.

But John Miller does not practice what he preaches.
He does not tell Nestle Vevey the awful truths that he covers up.

1)TRADE BULLY OF THE PHILIPPINES

'THIS is a re-telling of a fairy tale that did not end happily ever after. You read about it in this column before. It is about the biggest food multinational (MNC) in the world and one of its Filipino distributors.
It began thus: Once a upon a time this MNC known for producing milk, cereals, coffee and a Chocó drink that supposedly energized young people, appointed FDI Forefront I1 Trading Corp. (FD12) and Service Edge Distribution (SEDI) as two of its many distributors.
FDI2 and SED1 had common minority shareholders.
Since MNC was one of the most desired companies because its products sold like the proverbial hot cakes, FD12 and SEDI were ecstatic.
They were assured of adequate advertising and promotions support, in-house financing to acquire the goods they would resell to retailers like groceries and supermarkets, and products whose cute ads made them fly off the shelves. In return, while boosting the MNC’s sales, they would make for themselves a handsome profit. Clearly, it seemed to them, to be a win-win situation.
FD12 won MNC’s Distributor of the Year in 2005 and 2006 and the MNC’s Area Sales Manager (ASM) assigned to coordinate with FD12 won company awards and corresponding incentives and bonuses.
But along the way, the MNC prince turned into a beast. MNC increased the sales targets or quotas of goods that FD12 and SEDI had to sell even as MNC reduced its marketing and promotional support. Then it forced these two outfits to service additional retailers that had established reputations of being poor payers or had long outstanding receivables. Then sometime in 2006, MNC transferred distributors’ financing to local banks that imposed higher interests rates and a shorter 30-day maturity period.
Yet despite all these limitations, FD12 soldiered on and even won the two awards from MNC. But despite the accolades, the cash flow was miserable and their bottom line was shrinking.
There was a reason for this. Eventually, an independent audit disclosed collusion between the MNC’s Area Sales Manager and the FD12 operations manager. FDI2 was giving retailers discounts way above what FDI2 allowed, in effect practically giving the goods away. Why? Apparently, they were carrying on an illicit affair since the FD12 manager was married.
When FD12 brought this loss – and the reasons behind it – to MNC’s attention, citing conflict of interest, the Pinoy distributor was told that the company considered the affair as one between two consenting adults. This is despite the fact its Corporate Code of Ethics requires its management and employees to “avoid even the appearance of impropriety in its business relationships on behalf of the company.” And, what about the Pinoy’s losses?
To add insult to injury, the MNC illegally and, without warning, terminated its distributorship four days before Christmas of 2007 resulting in 100 employees being laid off.
Not content with this bullying, when FD12 went back to get outstanding claims worth P11 million, it was coerced into signing a Release and Quit Claim on future legitimate claims based on a proposed joint audit by the MNC and FD12 of the latter’s financial records. FD12 signed under duress, believing the promise of the MNC lawyer that the company would honor good-faith claims made against it. Of course, the MNC lawyer later denied making such a ridiculous promise.
I wrote about this evil MNC in April and May this year. Under the glare of publicity, MNC initiated talks with FD12 to settle their differences, but, of course, when one is dealing with legendary Swiss misers, nothing came of the talks.
In fact, it gets worse for the MNC’s distributors. Apparently, five of MNC’s six distributors in Central Luzon were also victimized by one of the company’s employees, a Regional Sales Manager who ordered the distributors to give preferential discounts of 10 to 12% to a particular customer who, in turn, sold the discounted goods to Metro Manila (MM) wholesalers at 8 to 10% off. Manila distributors like SEDI and FD12 could not compete with these in-house cut-throat competitors even as they were being bullied to “hit target at all costs.” Everyone – in central Luzon and in Metro Manilas ended up losing more money, even as MNC and its managers were hitting their targets and more.
Things eventually came to a head when the checks that the five CL distributors received from the Metro Manila customer to whom they were giving the preferential discount bounced. The bad checks turned out to be from the joint account of the MNC’s Regional Sales manager who, it turned out to be was the wife of the preferred customer!
When the conspiracy surfaced, the manager’s husband got cash advances from the MM wholesalers, one of which forked out P22M for goods he never got. Apparently this MNC manager became one because she was constantly hitting or exceeding her sales targets and under her watch, Central Luzon won Best Area Award in 2007 and 2008.
What did MNC have to say about this financial brouhaha? Again, they dismissed it as the product of a rogue individual, and will only pay for the legal fees of the distributors when they sue the manager who has absconded with the cash and whose whereabouts are now unknown.
However, according to independent lawyers, the MNC manager by her verbal and written orders (some on MNC official letterhead) bound the company through the doctrine of Apparent Authority. The lawyer may be right but trying to get what is due you from the miserly Swiss may be harder than getting blood from a stone.
My advise to the distributors of this MNC: Get together and sue. This MNC should be booted out of this country. This MNC is the moral equivalent of the Ampatuans or the A(H1N1) that victimizes – even kills off — just about anyone that has dealings with it.' By Ducky Paredes

2) COVER-UP

With the aid of their large advertising budgets, Nestle Philippines media team work on mainstream media to recycle press releases and to suppress news that might adversely affect Nestle.
EXAMPLE:The news blackout on Milo Marathon tragedy.
Is it true that a man collapsed and died of heat stroke two days after in the recent 34th Milo Marathon eliminations last July 4 and Nestle is suppressing the news in mainstream media??? EQualizer Post :July 16

They issued a belated apology on the July 4 incident only after the EQ Post expose.
Nestle posted this letter of condolence only at 4:12 pm, July 16 only in Facebook:



There has been no report on this tragedy in mainstream media!"

Full article with images available here.

Friday, March 11, 2011

To the point: predatory pricing

Appeared in "To The Point" column, Manila Standard Today, by Emil Jurado, on 11 March 2011

"There’s this case filed recently by two Filipino-owned companies against a giant multinational company whose products the local firms distribute. The case bears watching. Service Edge Distribution Inc. and FDI Forefront II Trading Corp. sued Nestle for predatory pricing and perjury.

Predatory pricing is selling one’s products at very low prices to put competitors out of business or discourage them from entering the market. In this case, Nestle allegedly forced SEDI and FDI II to sell products at controlled prices, way below the actual cost of distributing the product, with threat of termination of contract if they failed to do so.

Santa Banana, it’s bad enough to take a low blow against competition. To do something like this to one’s own distributors is one for the books!

The case of perjury involves four top executives of the multinational company who allegedly presented false testimonies as evidence in their counter-affidavits to the complaints filed against them.

Cases such as these that involve not-so-aboveboard practices of some multinational companies doing business in the Philippines give urgency to the passage of an anti-trust law that will protect small and medium enterprises that are owned and managed by Filipinos.

In the Senate, pending are Bill 123 by Senator Serge Osmeña, Bill 1838 by Senator Miriam Defensor Santiago and Resolution 123 by Senator Manny Villar. These call for an inquiry into cartels and monopolies. There is another measure by Senate President Juan Ponce Enrile that prohibits price-fixing and price discrimination.

Representing the private sector in the Senate inquiry is lawyer Lorna Patajo Kapunan, who has brought public attention to the way some multinationals, for the longest time, have taken advantage of the absence of an implementing law that will stop their underhanded practices."

Also available online here.

Wednesday, March 9, 2011

Anti-trust issues fester

"Anti-trust issues fester"
by Willie S. Baun
Originally published on 08 March 2011, People's Journal, STREETLIGHTS, p. 4
Also available online here.

"WHENEVER a mall opens in a sleepy town, the local community is normally drawn to imaginings of bustling economic activity, hopefully jobs as well, including small businesses in the vicinity linking with the mall to supply it with backdoor goods and services.

But what if the mall owners and operators were a bunch of bullies only out to dominate the local market, or even drive smaller enterprises out of business? Or plague their suppliers with delayed payments and oppress their employees to meet unrealistic production targets?

What then if not just like the small town the Philippines were viewed as such by some giant multinational companies with absolutely no intention, apparently, to be apostles of fair trade helping to grow the domestic economy?

Noted lawyer and anti-trust advocate Lorna Patajo Kapunan has shown the MNC-victimized Filipino entrepreneurs, small and medium enterprise owners, and employees they can fight back – if only to arouse the government to look at their desperate straits.

This was brought to light recently when a client of Kapunan filed a case of predatory pricing and unfair trade practices against a Swiss food and beverage multinational. The client actually was a group of the distributors allegedly driven to bankruptcy by the MNC’s violation of free-market standards.

The group went straight to the Department of Trade and Industry for redress of numerous grievances only to be told, at the end of tedious documentations, that their case was ultra vires, “not within DTI jurisdiction.”

Admittedly, state agencies were at a loss about which bureau has jurisdiction of such cases, not to mention that the penalties for anti-trust and monopolistic conduct are “laughably negligible,” according to Kapunan.

Thankfully, relief is in sight of the distributors and similarly situated small businessmen. Parallel to relevant Senate measures, House Bill 1980 has been filed by Reps. Jack Ponce-Enrile, Rufus by Rodriguez, and (whadyanno?) Gloria Macapagal-Arroyo.

HB 1980 seeks to stiffly penalize “anti-competitive agreements, abuse of dominant power and anti-competitive mergers” and above all, the “establishment of the Philippine Fair Competition Commission.”

In virtual leap from immunity of restraints in trade, the bill threatens the MNC bullies with up to P750-million in fines if found to be in violation of anti-trust regulations.

Moreover, a fine shall be imposed in an amount double the gross proceeds gained by the violators or double the gross loss suffered by the plaintiffs. Damn right, Jose, from a nation of MNC-dependent distributors, the enactment of HB 1980 into law would call for standing ovation.

Kapunan and her clients, of course, deserve a big applause that, I believe, is bound to strike a resonant chord in the Senate and among the hundreds of thousands of small and medium entrepreneurs all over the country."

Monday, March 7, 2011

Special report: possible predatory pricing by Nestle Philippines?

"Is Nestle Phils guilty of predatory pricing?"
by Joel Pablo Salud, Editor, Philippines Graphic
Published online on 06 March 2011; available on the newsstands on 07 March 2011


"Special Report

NESTLÉ Philippines, a subsidiary of the world’s largest food conglomerate Nestlé International (2008 net profit: $16 billion), is facing charges of alleged predatory pricing before the Department of Trade and Industry (DTI).

Locking horns with Nestlé Philippines are its own distributors—Service Edge Distribution Inc. (Sedi) and FDI Forefront II Trading. Both alleged that the multinational corporation “caused them to incur P300 million in losses because of the strict controls and aggressive sales targets of Nestlé.”

According to Lorna Kapunan, legal counsel for the respondents: “The complaint alleged that the pricing policies of Nestlé constituted predatory pricing because Nestlé was selling its products at a very low price, intending to drive competitors out of the market or create a barrier of entry for potential new competitors.”

Predatory pricing

Predatory pricing, by definition, should not be confused with normal price competition. In a nutshell, predatory pricing is the slicing down of prices to levels way below competitive standards for the mere intention of cutting down competitors.

The practice of vertical price restraint pertains to the agreement between manufacturer and distributor on the setting of minimum price levels at which the product can be sold in the market.

Nestlé Philippines denied the allegations in the complaint, claiming that “the individual respondents did not do anything wrong; that the FDI issue is closed because of the quit claim; and that Sedi’s distribution agreement has been received,” according to the distributor’s counsel.

As such, following the legal technicalities that ensued, Nestlé argued in its motion to dismiss that “the DTI has no jurisdiction over the case because it is merely a civil suit masquerading as a regulatory case to escape the payment of filing fees.”

Furthermore, Nestlé insisted that respondents had failed to solidify a case of predatory pricing by “failing to hurdle the two-pronged test in the US case of Brooke v Brown.”

“We filed our oppositions on the two motions, arguing that the grounds cited in the motions to dismiss is best thrashed out in the trial on the merits and that the hearing officer only followed its mandate to arrive at a just resolution of the case in a speedy and expeditious manner,” counsel for the respondents said.

The hearing officer thereafter issued an order requiring the Bureau of Trade Regulation and Consumer Protection of the DTI to see if there is “probable cause” to file a formal charge against Nestlé.

“We filed a manifestation stating that a formal charge is to enforce the administrative liability and not criminal liability as implied by the term ‘probable cause,” counsel for the respondents explained. “We also informed the DTI that we have filed a criminal case in Quezon City to enforce the criminal liability of Nestle.”

Also last year, following an independent investigation of the case at hand, one of the country’s largest banks—Banco de Oro—hauled Nestlé Philippines in a P170-million legal debacle. To be concluded *This article is originally published in this week’s issue of The Philippines Graphic magazine, which hits newsstands Monday, March 7."


Monday, February 28, 2011

Tuesday, February 22, 2011

Paul Bulcke for Nestle - too late the hero

"Nestle's CEO: I want Nestle to be respected!"
by the Equalizer.
Published in EQ PostSentinel, 21 February 2011. (Original and full article appears here).

"One of the targets I put when I defined our vision was to be trusted by all stakeholders. I don’t say ‘loved’, that’s stupid, but trusted. That’s a start.” Paul Bulcke, Nestle CEO

These days Nestlé, Switzerland’s biggest industrial company, has 283,000 employees and 456 factories worldwide, producing baby formula, breakfast cereals, coffee, chocolate, mineral water, pet foods, ready meals, dessert ingredients and more. In Britain its brands include Nescafé, Nespresso, Kit Kat, Quality Street, Perrier, San Pellegrino, Cheerios, Shreddies, Purina and Carnation. And right now, adds Bulcke proudly, Nestlé sells into every country in the world — including North Korea. From Times Online

That power can be a force for good, or not, depending on where you stand. In particular, the company has suffered continued criticism for its marketing of baby formula to Third World mothers as an alternative to breast-feeding.From Times Online

In the past, Nestlé has tended to ignore protesters. More recently it has been embroiled in a court case in Switzerland, accused of hiring Securitas, the security firm, to put spies into anti-Nestlé campaign groups.

Bulcke admits that Nestlé, respected for its research and marketing prowess, has not handled criticisms well, preferring to retreat into its own certainties — the Swiss approach. “I am not going to judge what has happened in the past, but I don’t like the results,” he says carefully.From Times Online

“Being Swiss means we do business with our own conviction and principles, and then we shut up, and sometimes that’s the problem.” Bulcke "

Sunday, February 20, 2011

A CRITIQUE OF PHILIPPINE ANTI-TRUST LAWS

Atty. Lorna Patajo-Kapunan was a resource speaker at the second "Understanding Anti-Trust" Public Forum held at the Philippine Senate last February 10, 2011. Atty. Kapunan gave a detailed and very informative talk on previous and existing anti-trust laws in the Philippines, the issues surrounding what she described as these "scattered" provisions, and the need for a comprehensive anti-trust framework. A brief outline of Atty. Kapunan's presentation during the public forum appears below:


A Critique of Philippine Anti-Trust Laws
by Atty. Lorna Patajo-Kapunan
Senior Partner
Kapunan Lotilla Garcia & Castillo Law Offices


Various Existing Anti-Trust Laws in the Philippines
  • THE PHILIPPINE CONSTITUTION, Article XII, Section 19
  • The Revised Penal Code of the Philippines, Article 186
  • The New Civil Code of the Philippines, Article 28
  • Republic Act No. 7394, the "Consumer Act of the Philippines"
  • Republic Act No. 7581, the "Price Act"
  • The Corporation Code of the Philippines, Section 79
  • The Intellectual Property Code of the Philippines
  • Republic Act No. 8479, the "Downstream Oil Industry Deregulation Act of 1998"
  • Republic Act No. 7042, the "Foreign Investments Act of 1991"
  • Republic Act No. 8762, the "retail Trade Liberalization Act of 2000"
Problems of the Current Anti-Trust Laws
  • All laws relating to anti-trust are scattered in different codes.
  • Existing anti-trust laws do not provide for clear-cut guidelines, elements/requisites or evidence to determine whether an act constitutes unfair competition, monopolistic behavior or restraint of trade.
  • Lack of judicial experience in determining anti-trust laws, caused also by inadequate laws.
  • Need for proper body to determine whether there was any violation of anti-trust laws.
"In the case of SEDI and FDI 2 vs. Nestle Philippines, Inc., the DTI refused to assume jurisdiction over an administrative complaint for violating Article 186 of the Revised Penal Code, which is a trade and industry law. DTI itself is confused with its jurisdiction when it ruled that the proper office to assume jurisdiction is the DOJ because Article 186 of the Revised Penal Code is a penal law."
  • Codification of anti-trust laws into one statute.
  • Recognition of the rise of Small and Medium Filipino Enterprises (SME) and the need for protection.
  • Clearer protection against vertical agreements which have the effect of restraining trade.
  • Definition of vertical price restraints and predatory pricing.
  • Recognition of the disadvantage of vertical price restraint to the distributor or retailer.
  • Recognition that protection from vertical price restraint is not a novel concept as other countries have protected against such form of anti-trust practice.
Proposed Bills
  • Senate Bill No. 1 (Senator Juan Ponce Enrile)
  • Senate Bill No. 123 (Senator Sergio R. Osmena III)
  • Senate Bill No. 175 (Senator Antonio "Sonny" F. Trillanes IV)
  • Senate Bill No. 1838 (Senator Miriam Defensor Santiago)

Friday, February 18, 2011

Filipino SMEs similar to martyred wives for sticking it out with vertical price agreements with MNCs

If it is has been established (here and here) that vertical price agreements in the Philippines are obviously huge burdens on Filipino distributors and retailers, then why do these guys stick it out with the multinational corporations (MNCs) to begin with?


Well, in the case of Nestle, its distributorship agreements usually promise market support to its local distributors/retailers. Armed with these promises, the SMEs pour in hundreds and thousands of pesos in setting up their operations, and in fulfilling their end of the distributorship agreement. Having infused so much capital to get their operations underway, it is often difficult for these Filipino SMEs to stop midway, call foul, and just back out of the whole thing. Not only would there be breach of contract involved, but these SMEs, naturally, hang on in the hope of turning a profit, and to avoid any further loss of investment. In short, their hands are tied. Plus, there is always the threat of having the multinational pre-terminating or refusing to renew the distributorship before the SME recovers from its investment.


Such vertical agreements also have an impact on consumers. From the point of view of the SMEs, once Nestle, for instance, sets a minimum price, the Filipino retailer/distributor generally has to market the goods more vigorously and creatively since lower prices are usually associated with lower quality. This is especially problematic when marketing and promotional support from the manufacture wanes throughout the existence of the distributorship agreement. So the Filipino SME, like a martyred spouse, sticks it out with the abusive other half.

Thursday, February 17, 2011

Standing up for the little guy

"Standing up for the little guy"
Domini M. Torrevillas
From the Stands, Philippine Star, Opinion
February 17, 2011

Please click on picture to enlarge and view full article by Domini Torrevillas on Atty. Lorna Kapunan's crusade for better anti-trust laws.



Full text of article re-printed below:

"By any standard, lawyer Lorna Kapunan is a formidable woman. After graduating from the University of the Philippines College of Law in the late '70s, she embarked on an impressive career that has so far spanned more than three decades. Along the way, she became recognized as one of the leading litigation lawyers in the country, representing several high profile and multi-faceted cases. Her versatility has allowed her to be proficient in several practice areas, including licensing law, franchising, corporate and commercial law, international humanitarian law, family law and estate law and succession.

The thing about Lorna is this: you will never hear her talking about herself. In fact, she may feel somewhat awkward reading the paragraph above Given her remarkable credentials and achievements (including being a Ten Outstanding Women in the Nations Service awardee and a professional lecturer at the European-based International Centre for Legal Studies), many of her colleagues in the profession would be lulled into an overblown sense of self-worth. Lorna, on the other hand, is often heard saying that a person is only as good as the causes that he or she fights for. This is precisely why she currently sits in various boards and voluntary organizations and foundations.

Her latest cause has prompted many to compare her to a proverbial David standing in front of Goliath. Last week, however, Lorna was invited by Senators Juan Ponce Enrile, Manny Villar, Miriam Defensor-Santiago, and other members of the Senate Committee on Trade and Commerce to speak about what she feels is a pressing concern for Filipino entrepreneurs, Small and Medium Enterprise (SME) owners, and consumers in general.

The legislators listened intently as she outlined the unfair practices of some multinational corporations (MNCs) operating in the Philippines, and discussed the lack of legislation protecting Filipinos against these activities.

It turns out that MNCs - by virtue of their size, economic clout, profit-centeredness, or a combination of all three - often act like bullies and take advantage of the leniency present in the Philippines in order to get away with violations. In particular, it is those that are engaged in Fast Moving Consumer Goods (FMCG) that are notorious for this bullying behavior Unfortunately, as Lorna pointed out, this maltreatment of local distributors and the buying public has gone unabated because the government has been powerless to stop it.

'That's the saddest part,' she explained to friends in media later on. 'All we are to some foreign corporations are buyers and end-users. They do not seem to be interested in creating vertical employment, encouraging entrepreneurship, or forging beneficial partnerships with SMEs. It's all about profit, profit, and profit - and the ones getting the very short end of the stick are usually the distributors.'

Apparently, countless Filipino distributors have been literally driven to bankruptcy as a direct result of this so-called 'MNC abuses.' These abuses include baiting prospects with the promise of marketing and promotional support, as well as favorable in-house financing rates. A few months later, however, all support disappears into thin air. Moreover, distributors are suddenly endorsed to a third-party bank for financing (without prior notice), and saddled with rates much higher than agreed upon.

'This is very common,' Lorna said matter-of-factly. 'Now imagine how the problem compounds for the distributors when the MNCs engage in predatory pricing. In order to drive their competition out of the market, certain MNCs compel their distributors to sell goods at irrationally low prices - while keeping the company's margins intact, of course - just to move stocks. They do this in a number of ways: threatening to terminate contracts if quotas are not met, instigating price wars among distributors, or assigning problem accounts directly to their distributors. It's no wonder that they eventually find themselves in a hole they can't get out of.'

But surely the Department of Trade and Industry (DTI) would step in during such instances, right? 'Sadly, no," stated the noted lady lawyer. 'Many distributors have actually filed complaints with the DTI, but they have all received the same reply. Evidently, the agency is fully convinced that cases like these are not within their jurisdiction, if you can believe that.'

The good news is that, according to my reporter-friends, Senator Enrile was especially attentive during Lorna's presentation. Small wonder, considering that Manong Johnny is a principal co-author of Senate Bill No. 3197, or the Anti-Trust Bill. As more legislators hear Atty. Kapunan's invaluable inputs on the topic, this will surely create a critical mass for her crusade.

'Crusade sounds a bit too romantic,' Lorna said with a smile. 'I prefer to think of it as merely standing up for the little guy, and making sure that our fellow Filipinos are not bullied.'

- Domini M. Torrevillas, "Standing up for the little guy", From the Stands, Philippine Star, February 17, 2011