Showing posts with label Nestle Consumers. Show all posts
Showing posts with label Nestle Consumers. Show all posts

Wednesday, May 25, 2011

BusinessWorld: Atty. Lorna Kapunan on Anti-Trust

"Anti-trust protection for SMEs" (1st of 2 parts)
by Atty. Lorna Patajo-Kapunan
Published in BusinessWorld Online Edition on 24 May 2011

(Original article available here).

"Part I

The recent PLDT-Smart buy-out of Sun Cellular emphasized once again the need for a more comprehensive anti-trust law in the country. Public awareness of the lack of a determinative anti-trust policy has heightened. While the National Telecommunications Commission (NTC) has been tasked with investigating any anti-trust policies in the Sun Cellular sale, there continues to be much criticism for the lack of an anti-trust law with "teeth."

And while the NTC may be called forth to investigate possible anti-trust violations in the telecommunications sector, the question remains as to who will "police" similar violations in other industries, such as consumer goods, manufacturing, food, retail, and distribution.

The current business climate in the Philippines highlights the need not only for a comprehensive anti-trust policy but a regulatory body with teeth. Apart from NTC, there is the Department of Trade and Industry (DTI) tasked by law to implement and monitor compliance with trade and industry laws. But then, when an issue like predatory pricing or vertical price restraint comes up, DTI itself claims it has no jurisdiction. There is thus much confusion as to which and what agency has the expertise to regulate trade and industry laws. Who monitors and who metes out the punishment? Are the penalties even sufficient to prevent anti-trust violations in the Philippines?

Admittedly, "anti-trust" remains a somewhat vague concept in our country, especially to the general public. Lawyers and businessmen may understand the general idea, but would themselves be hard-pressed to define, much less abide with, perimeters surrounding anti-trust violations, precisely because of a lack of a comprehensive anti-trust law that provides such guidelines. What it all boils down to is the prevention of monopoly and the promotion of free competition. Why is this important to the common tao? The answer is because, when there are no clear-cut rules and regulations, foreign companies, multinationals, and large local companies, will continue doing anti-trust practices which ultimately affect not only the consumer but the Filipino worker, employee, and entrepreneur. And they will continue to do such prohibited acts precisely because they can get away with it here in our country.

While there are existing provisions on anti-trust in Philippine law, these provisions are scattered across different codes and republic acts. There are no implementing rules and regulations. The various and existing anti-trust provisions do not provide clear-cut guidelines, elements/requisites, and quantum of evidence required to determine whether an act constitutes unfair competition, monopolistic behavior, or restraint of trade. The penalties meted out alone by certain provisions are dismally insufficient as preventive measures.

These are the issues that the Philippine Senate hopes to address in various proposed anti-trust bills. During the Senate "Understanding Anti-Trust" public forums held last February 2011, facilitated by Senators Manny Villar, Juan Ponce Enrile, and Sergio R. Osmeña III, the following proposed anti-trust bills were presented to the public and extensively discussed: Senate Bill No. 1, authored by Senatore Juan Ponce Enrile; Senate Bill No. 125, authored by Senator Sergio R. Osmeña III, Senate Bill No. 175, authored by Senator Antonio F. Trillanes IV, and Senate Bill No. 1838, authored by Senator Miriam Defensor Santiago. While the Senate can be lauded for recognizing the need to strengthen our anti-trust laws, with the intention of providing greater protection to the consumers, Filipino small-to-medium enterprises (SMEs), and middlemen, these proposed bills have yet to be approved.

The absence of rules and regulations implementing anti-trust laws also translates to less anti-trust cases filed in and ruled on by the Philippine courts. In fact, in the Senate’s "Understanding Anti-Trust" Forum, it was reported that right now there is only just ONE anti-trust case filed before the Department of Justice. In the same Senate public forums, Senator Manny Villar called for the need for greater protection for the middlemen -- the Filipino SMES who provide retail, distribution, and other BPO services to multinationals and other foreign companies. There is an urgent need to provide for a level playing field and for penalties that will actually deter corporations from committing anti-trust and other prohibited acts.

(To be continued)"

Thursday, March 17, 2011

Parts 1 and 2: Is Nestle guilty of predatory pricing

"Is Nestle guilty of predatory pricing" - Complete Series
Part 1 of the article by Jose Pablo Salud, published in Business Mirror/Philippines Graphic appears here.
Complete parts 1 and 2 appear below, by Jose Pablo Salud (original article available online here).

"Nestlé Philippines, a subsidiary of the world’s largest food conglomerate Nestlé International (2008 net profit: US$16 billion), is facing charges of alleged predatory pricing before the Department of Trade and Industry (DTI).

Locking horns with Nestlé Philippines are its own distributors—Service Edge Distribution Inc. (SEDI) and FDI Forefront II Trading. Both alleged that the multinational corporation “caused them to incur P300 million in losses because of the strict controls and aggressive sales targets of Nestlé.”

According to Atty. Lorna Kapunan, legal counsel for the respondents: “The complaint alleged that the pricing policies of Nestlé constituted predatory pricing because Nestlé was selling its products at a very low price, intending to drive competitors out of the market or create a barrier of entry for potential new competitors.”

Predatory pricing
Predatory pricing, by definition, should not be confused with normal price competition. In a nutshell, predatory pricing is the slicing down of prices to levels way below competitive standards for the mere intention of cutting down competitors.

The practice of vertical price restraint pertains to the agreement between manufacturer and distributor on the setting of minimum price levels at which the product can be sold in the market.

Purportedly, Nestlé Philippines denied the allegations in the complaint, claiming that “the individual respondents did not do anything wrong; that the FDI issue is closed because of the quit claim; and that SEDI’s distribution agreement has been received,” according to the distributor’s counsel.

As such, following the legal technicalities that ensued, Nestlé argued in its Motion to Dismiss that “the DTI has no jurisdiction over the case because it is merely a civil suit masquerading as a regulatory case to escape the payment of filing fees.”

Furthermore, Nestlé insisted that respondents had failed to solidify a case of predatory pricing by “failing to hurdle the two-pronged test in the US case of Brooke vs. Brown.”

“We filed our Oppositions on the two Motions, arguing that the grounds cited in the Motions to Dismiss are best threshed-out in the trial on the merits and that the hearing officer only followed its mandate to arrive at a just resolution of the case in a speedy and expeditious manner,” counsel for the respondents said.

The hearing officer thereafter issued an Order requiring the Bureau of Trade Regulation and Consumer Protection (BTRCP) of the DTI to see if there is “probable cause” to file a formal charge against Nestlé.

“We filed a Manifestation stating that a formal charge is to enforce the administrative liability and not criminal liability as implied by the term ‘probable cause,’” counsel for the respondents explained. “We also informed the DTI that we have filed a criminal case in Quezon City to enforce the criminal liability of Nestlé.”

Also last year, following an independent investigation of the case at hand, one of the country’s largest banks—Banco de Oro (BDO)—hauled Nestlé Philippines in a P170-million legal debacle.

Business model
Kapunan said that Nestlé Philippines follows the typical Fast Moving Consumer Goods (FMCG) distribution flowchart, wherein distributors purchase bulk amounts of Nestlé products and re-sell them to retailers with a small profit margin.

Re-orders and re-stocking, which siphon huge amounts of capital from distributors, are done periodically, depending on how fast a distributor can resell the goods.

Nestlé, for its part, promised support for its distributors through marketing, promotional and advertising efforts, and assurances of reasonable income.

A regional or area manager’s performance and compensation benefits are wholly tied in with how much his or her distributors purchase from the company.

Nestlé’s distributorship business model, however, were reportedly all good only on paper; in practice, Nestlé allegedly reneged on the promised support to its distributors, forcing the latter to spend more on such efforts to meet aggressive sales targets.

Bearing the weight
According to Kapunan, the practice of vertical price restraint weighed down retailers and distributors for no less obvious reasons: Spending more in order to market and sell the goods purchased from manufacturers.

Apparently, competitive or even low prices are not sufficient to convince the market to purchase their goods, hence the need to boost sales by adding promotional and demonstration efforts. The cost of such efforts, which multinational manufacturers feel are vital to the whole thrust of marketing and selling the products, are now passed on to the retailer who needs to dispatch the products more creatively and vigorously in order to reach cutthroat sales targets.

Kapunan explained: “The most obvious disadvantage of vertical price restraint is to the small- and medium-scale entrepreneur, who in the Philippines typically acts as a retailer and/or distributor for large multinational manufacturing or production firms like Nestlé. Nestlé’s current distributorship agreement, for instance, does not take into account all relevant costs associated with distribution of its products. The costs are borne by the distributors, with lackluster or merely initial support on the part of Nestlé in terms of marketing or promotional work.”

Kapunan adds: “Such practice of making the Filipino small- and medium-scale entrepreneurs suffer the costs of distribution, and without considering such costs in driving down or setting prices, is a potential threat to the greater market as it results in productive inefficiency. Productive inefficiency results by incurring higher production costs as there are no competitive forces to reduce costs to the lowest possible level.”

She said that such underhanded practices reduce the Filipino entrepreneur into what can be deemed as a losing proposition, bearing the brunt and cost of fixed pricing as demanded by the multinational manufacturer. It also poses a serious threat to competitors.

The end game, so to speak, is for conglomerates like Nestlé to sell its products at its desired price, sans the intention of backstopping any or all additional costs incurred by its distributors through the latter’s promotional efforts to boost sales and meet target quotas.

What is worse, is that vertical price restraints every so often force the small- and medium-scale entrepreneur to arrive at certain compromises if only to make ends meet or bring in some semblance of profit.

Illegal under Swiss law
What is disturbing in all this, according to Atty. Kapunan, is that such practices by Nestlé, if set in train in Switzerland, its home country, is considered a threat to competition under Swiss law (Article 5 [1 and 4] of the Swiss Competition Act), thus making it illegal.

“(1) Agreements, which substantially restrict competition on a market for good services and which are not justified by economic efficiency, as well as agreements which prevent competition on a market for goods and services, are illegal… (4) Agreements between enterprises on different market levels regarding fixed or minimum prices… are deemed to prevent competition.”

With the Swiss government’s Revised Notice on Competition Law Treatment of Vertical Restraints, revised in July 2007, it is clear that under Swiss law, the practice of vertical price restraint or even the mere restriction of inter-brand competition in a distribution system triggers an irrefutable “presumption that competition has been eliminated, and may result in a fine in an amount equal to a maximum of ten percent (10%) of the company’s turnover during the past three (3) business years.”

In the United States, vertical price restraint agreements are not illegal per se, so long as in the practice of it all relevant economic factors and effects are taken into account. This is called the Rule of Reason. Without considering the so-called Rule of Reason, “every contract, combination in the form of trust or otherwise, or conspiracy, in restraint of trade or commerce among several states, or with foreign nations, is declared to be illegal.” (15 U.S.C. § 1).

Anti-trust in PHL law
In Philippine law, however, such penalties or policy framework are non-existent, hence unable to address economically inefficient agreements between manufacturer and distributor.

A thorough browse of the anti-trust provisions in the 1987 Philippine Constitution reveals that State must “regulate or prohibit, for the sake of public interest, monopolies, combinations in restraint of trade, and other unfair competition practices, and to protect Filipino enterprises against unfair foreign competition and trade practices.” (Article XII Sections 1 and 19).

Clearly noticeable in these provisions are the lack of specific definitions between competition and unfair competition, as well as penalties due to the lack of actual cases to which the courts can apply the said law. That such laws warrant jurisprudence in the exercise of the Rule of Reason presents a problem as to the test and sufficiency of the legal doctrine.

Face the music
It is clear that moral issues have to be considered in the practice of vertical price restraint in order for Filipino entrepreneurs to stand on equal footing with titan conglomerates like Nestlé.

It may not be illegal, per se, in the Philippines, but agreements between manufacturer and partner-distributors should nonetheless guarantee support from multinational manufacturers and a fair return to their Filipino partners. Recovering capital or the hope for a return on investments is a fundamental business paradigm even Nestlé presumably understands.

The country must look into ways whereby it can crank up judicial and legislative frameworks as to distributorship agreements between Filipino entrepreneurs and multinational giants like Nestlé. A nation that prides itself in business process outsourcing has no choice but to look into the relevance of policies and laws that deal with predatory pricing.

While granting that the business community is a tightly welded cauldron of secrets, every so often these secrets find a way out to nudge an unsuspecting public—through hairline cracks on the seams, or in this case, an alleged business practice gone awry. Walls have eyes and ears, needless to say, and little can be said about scandals in this country, save the fact that in most cases, the public will find out—sooner or later. G"

Friday, March 4, 2011

Nestle: clean up your mess!

"Nestle Philippines' Centennial: Clean Up Your Mess!"

By EQ PostSentinel, originally published on 03 March 2011 here.


Excerpts:

"Nestle:1911-2011

In 2011, Nestlé will celebrate 100 years in the Philippines. One hundred years of service to the Filipino consumer is a great source of pride within our company and it is fitting that most of the Tanauan factory’s construction will take place during Nestlé Philippines’ centennial, signifying our continuing commitment to the country.” JohnMiller, Nestle Philippines CEO

John Miller:Current President and CEO of Nestle Philippines Inc.
Problems did not occur under him but being unfamiliar with the situation or perhaps covering his own ass, he does not want to “take the bull by the horns”. He allegedly lets his committee decide what should be done, whether right or wrong, especially with how they are trying to weasel their way out of problems. Could be guilty of sin of omission. Must step up and be morally upright to salvage reputation.From Consolidated Amalgamated

Why does NESTLE have such a bad corporate reputation in spite of its excellent products?

1) They try to muzzle the press.

With the aid of their large advertising budgets,Nestle Philippines media team work on mainstream media to recycle press releases and to suppress news that might adversely affect Nestle.

EXAMPLE:The news blackout on Milo Marathon tragedy.
Is it true that a man collapsed and died of heat stroke two days after in the recent 34th Milo Marathon eliminations last July 4 and Nestle is suppressing the news in mainstream media??? EQualizer Post :July 16

There has been no report on this tragedy in mainstream media!

2) They bully their trade customers.

In business and economics, predatory pricing is the practice of selling a product or service at a very low price, intending to drive competitors out of the market, or create barriers for entry by potential new competitors. In the Philippines, or in the crap that Nestle Philippines pulls, it's the distributors who are the victims of this nefarious practice.

Distributors cannot sustain equal or lower prices without losing money, they go out of business or choose not to enter the business. Nestle is able to meet its quota while leaving its distributors losing money or worse borrowing money just to keep its business afloat. It's a vicious cycle and they can hardly raise prices above what the market would otherwise bear.

In many countries predatory pricing is considered anti-competitive and is illegal under anti-trust laws. It is usually difficult to prove that prices dropped because of deliberate predatory pricing rather than legitimate price competition. In any case, competitors may be driven out of the market before the case is ever heard.

In the short term predatory pricing through sharp discounting reduces profit margins, as would a price war and will cause profits to fall.


The only winner is that bird on the damned nest.

That is why the Department of Trade and Industry should step in. Down with these multinational buggers!
From Consolidated Amalgamated "


*Read full article in the Equalizer here.

Wednesday, February 23, 2011

Impact of vertical price restraint on Filipino consumers

Foreign multinationals in the Philippines, such as Nestle Philippines, which are in the habit of setting minimum prices for their products to be sold by local distributors and retailers, without factoring actual distribution costs, actually threaten to short-change consumers.


When the multinational sets a low price, the local distributor and retailer has to work harder to erase that market impression that a cheap product is of inferior quality. The Filipino SME, which is typically the distributor or retailer for such giants like Nestle, are pressured to more aggressively market the goods so that consumers will associate those goods with a high level of service and high quality.


In the end, unfortunately, only the manufacturer benefits from such vertical arrangements. On the part of the distributor, profit margins remain at a minimum as they have to pour in more for marketing and promotional initiatives – in addition to the distribution and operational costs. Bearing costs for these aspects also means that the distributor may no longer have the means, manpower, and capabilities to actually provide the high level of service associated with how the products are marketed. The Filipino end user, or consumer, ends up paying more for goods because of aggressive marketing, only to receive lower quality service simply because the distributor is not equipped to provide anything better in the first place.


These vertical agreements, most commonly executed through the practice of vertical price restraint, are prejudicial to all parties concerned – except for the manufacturer. Otherwise, such arrangements will just result in productive inefficiency. Productive inefficiency occurs when there is higher production costs incurred, with no competitive forces to reduce costs to the lowest possible level. This is precisely why there is such a strong and urgent need to pass a stronger and tougher anti-trust law to monitor and safeguard against such vertical arrangements.

Tuesday, January 5, 2010

Keep it Coming!


Thanks for the words of encouragement! Now, it's time to up the ante. Some of you may already know how to get in touch with FRR (that's Fight for Right). To the others who still do not know how to do this, I am now opening the floodgates.

Please send anything you may want to post to fight.for.right88@gmail.com.

Please be assured that your identity will remain anonymous unless you want it specifically stated.

As always, all post requests will be subject to my review and may or may not be posted.

THANK YOU AGAIN FOR THE CONTRIBUTIONS AND THE WORDS!

Happy New Decade to All!