Nestle execs in Manila

"Spiced, not iced tea?"

by Willie Baun

Published 28 June 2011 in STREETLIGHTS, People's Journal

(Original article available online here)

"ALRIGHT, intractable six-cup Nescafe Joe warns, just as long as you don’t dunk bad news in my coffee mug; I say consider the caveat seconded.

With the hot and humid spell of summer blown off by the typhoon season, expect a drought of sorts in the market for soft drinks, juices, halo-halo and, oh yeah, iced tea. 

However, Nestle Philippines, Inc. executives John Miller, Shahab Bachani, and Nandu Nandkishore may well pick up the downer, as it were, while having to drink gallons of iced Nestea to cool off. 

The NPI triumvirate company and personal legal problems that, for sure, somehow dampened the recent celebration of the global Swiss firm’s 100 years in the Philippines. 

Perjury charges have been filed against them in the Makati and Quezon regional trial courts. Complainant in the case is no smalltime outfit that NPI can ignore, let alone mess with.

The plaintiff is Banco de Oro, which just happens to be owned by Forbes Magazine’s top Filipino billionaire – mall magnate Henry Sy, owner of the ubiquitous SM malls.

BdO’s issue with NPI is its alleged failure to divulge prior knowledge of the financial woes of an NPI-favored distributor, who kept getting bank loans on the strength of the endorsements by aforementioned NPI execs. 

Some NPI distributors have also complained to the Department of Trade and Industry and taken legal action against the firm’s bully tactics – alleged instances of predatory pricing that sacrificed their profitability to the goal of booting rival brands out of contention. 

Shouldn’t pouring when it rains be bad enough for NPI? I’m inclined to agree if only for the Nescafe aroma that delights me as I write. But then again there’s simply more! 

This refers to the long-festering labor dispute in the NPI plant in Cabuyao, Laguna where more than 600 employees had gone on strike nine years ago to compel management to the bargaining table and discuss wages and benefits. 

The company purportedly simply turned a deaf ear to the worker’s plaints, allegedly to this date, has all but disregarded the Supreme Court’s decision in 2006, ordering NPI to reinstate the strikers and initiate formal negotiations. 

In the meantime, some of the strikers have reportedly been killed mysteriously, notably union leader Melito Roxas and his successor Diosdado Fortuna. 

Perhaps Mssrs. Miller, Bachani, and Nandkishore would care to share their iced tea with those who feel they’ve been mistreated by their company for the longest time. Or should it be spiced tea to ensure the complainants just grin and bear it?"

Following Nandu's promotion: Nestle Philippines' troubles continue

"It's all about population control"
By Emil Jurado, TO THE POINT, Manila Standard Today, 19 May 2011
(Original article available online here)

"I recently came across published reports about a product recall being done by Nestle Philippines Inc.

I know that Nestle has recalled many of its products for various reasons—the most noteworthy being 100g glass jars of Nescafe. In this case of contaminated coffee, people were instructed to keep the lids as proof of purchase for a refund, but to “dispose of contents immediately and not to bring the coffee back to the stores where they were bought.”

A variant of Lean Cuisine frozen dinners were recalled as well when consumers reported finding pieces of hard plastic in their food.

Locally, the most recently was the recall of Maggi beef and chicken noodles after traces of salmonella were found in two batches of the beef variant.

Having to take these items off the shelves is just one of the many problems besetting NPI. I believe that the string of cases against the company regarding its dealings with its local partners is, or should be, a major concern. My gulay, it seems that the multinational has made it a habit to squeeze distributors to the point that doing business is no longer profitable. Then, when cases are filed against the company on that very same issue, it tries to squeeze itself out of legal proceedings.

***

I have written at length about a Filipino company that distributes Nestle products and has been on the receiving end of the multinational’s bullying tactics. Nestle created price caps for its goods and simultaneously shortened the time of payment collection for distributed products. The local company took issue with that and filed formal complaints with the Trade and Industry Department as well as with the Regional Trial Court. This has caught the attention of some lawmakers, who are now working on strengthening anti-trust measures.

In the meantime, Nestle seems to be taking matters in stride as it even failed to give a rejoinder to the Filipino distributor’s claims within 15 days as it was ordered by the court. Santa Banana, is this company that confident about its position, or connections, that it can afford to be complacent?

All these developments come on the heels of news that Nandu Nandkishore is to be promoted Executive Vice President for Asia, Oceania, Africa and the Middle East. Nandkishore was CEO of NPI, who was promptly shipped to the mother company to assume another position when the cases were filed by the Filipino distributor. With his new designation, I presume he is ready to finally face the music."